Do credit criminals really think they deserve low interest rates?

I work in the financial services field and encounter A LOT of credit criminals. In fairness, let me explain that, a credit criminal is someone who pays NO BODY for debts that they have accumulated. Everyone blames the economy for their financial troubles, but, if people would stop buying things they clearly cannot afford they wouldn't be in this dilema. Recently I met this lady who has a 595 credit score and demanded that i get her a lease on her new car at of course the rates that are reserved for good paying customers. When I told her that was not possible, she decided to contact our headquarters in California and allege that we, all of us collectively in our office somehow lowered her score to 595 and that we manipulated her credit to show all unpaid bills. REALLY?? at first I thought she was nuts, now i am convinced that she is. she now wants to bring suit because she states and I quote "I knew this was going to happen to me in 2011 when I went to buy a car, that's why I didnt pay my creditors since 2002". Ok, well, the economy started going bad in 2006, what is her excuse for the 4 repossessions, and the charge offs to Capital One, Chase, BOA, ect, ect ect...???